Privacy Policy
At our website, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit or interact with our site. Please read it carefully to understand our views and practices regarding your personal information.
What Data We Collect
We may collect and process the following types of personal data from you:
- Contact Information: such as your name, email address, telephone number, and postal address when you voluntarily provide it (e.g., through contact forms or newsletter sign-ups).
- Technical Data: including IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
- Usage Data: information about how you use our website, pages visited, time spent on pages, links clicked, and other similar data.
- Cookies and Tracking Data: details collected through cookies and similar tracking technologies as described in the Cookies section below.
How We Use Data
We use your data for the following purposes:
- To provide and maintain our website and services.
- To respond to your inquiries and communicate with you effectively.
- To send you administrative information, such as updates to our policies or service notices.
- To improve user experience by analyzing website usage and performance.
- To comply with legal obligations and enforce our terms and conditions.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our site.
We use the following categories of cookies:
- Essential Cookies: necessary for the operation of the website.
- Performance Cookies: collect information about how visitors use the site to improve functionality.
- Functionality Cookies: allow the website to remember choices you make to provide a more personalized experience.
You may set your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of the website may not function properly if you disable cookies.
Third-Party Links
Our website may contain links to third-party websites or services, including, but not limited to, social media platforms such as Social/X. We do not control these external sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Data Security
We take the security of your personal data seriously and employ appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
- Secure servers with firewalls and encryption technologies.
- Access controls limited to authorized personnel only.
- Regular security assessments to identify and mitigate risks.
Despite these measures, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
User Rights
You have the following rights regarding your personal data:
- Access: Request access to the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data, subject to certain conditions.
- Restriction: Request restrictions on processing your data in certain circumstances.
- Data Portability: Request the transfer of your data to another service provider.
- Objection: Object to the processing of your data where we rely on legitimate interests.
- Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time.
To exercise any of these rights, please contact us using the details below. We will respond to your request within the timeframe required by applicable law.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: help@sityqae.com
- Phone: +44 7401 228833
- Address: Flat 15, 27 Tanners Street, Bermondsey, London SE1 3GP, United Kingdom
- Social/X: https://x.com/RoyalAlbertHall
We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information on how we protect your data.